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Commerce

Customer service : the 6 golden rules of communication
Les PME doivent considérer le service à la clientèle comme un point névralgique du développement de leurs affaires. Après tout, le niveau de vos ventes et l’ampleur de votre rentabilité dépendent de votre capacité à satisfaire vos clients. D’où l’importance d’adopter de bonnes pratiques pour communiquer efficacement… et veiller ainsi à la pérennité de votre organisation.
5 tips for making working from home more permanent . . . and more productive
Recent months have accelerated the emergence of remote working all over the world, but the trend had already started a few years ago. Employers considering making this practice a more permanent one have just one concern: ensuring business continuity, even when the work is done from a distance. Or even if another major crisis rocks the planet. Is your company looking to prolong the teleworking experience? Here are five tips for making it happen while getting back to your usual pre-pandemic pace.
Big Data: 3 tips for maximizing profit
The exploitation of Big Data opens doors onto the consumer world. More than ever before, it’s possible to paint a clear and concise picture of each individual consumer in order to better target their needs.