The pandemic forced the business world to seriously rethink the way things are done. Today, as we slowly make our way back from this major health crisis and watch as strict measures are gradually lifted, it’s easy to see that some of the habits that have been formed over the past year are here to stay. Among them: teleworking, but in a hybrid mode.
With the goal of helping its customers and Québec companies overcome the effects of the pandemic, Videotron mobilized its team in the spring of 2020 to initiate solutions to improve people’s health and everyday lives while contributing to rebooting the economy.
Particularly at work, physical distancing can become elastic after some time. However, if everyone wants to go back to work with their colleagues, clients, and suppliers, health and individual and collective safety are as much a priority now as they were at the start of the pandemic.
Particularly in times of crisis, technology plays a crucial role for companies striving for growth and stability. In fact, every major upheaval is a good time to deploy an arsenal of innovations that enrich the customer experience.
The COVID-19 crisis seems to have ignited the creativity of several businesses that were fighting—if not struggling—to survive in the last quarter. From a brilliant idea to a new product launch, a completely revamped business model, or a plant automation, innovation comes in various forms. Trends to partake in to take your SME to the next level!
Les PME doivent considérer le service à la clientèle comme un point névralgique du développement de leurs affaires. Après tout, le niveau de vos ventes et l’ampleur de votre rentabilité dépendent de votre capacité à satisfaire vos clients. D’où l’importance d’adopter de bonnes pratiques pour communiquer efficacement… et veiller ainsi à la pérennité de votre organisation.
Recent months have accelerated the emergence of remote working all over the world, but the trend had already started a few years ago. Employers considering making this practice a more permanent one have just one concern: ensuring business continuity, even when the work is done from a distance. Or even if another major crisis rocks the planet. Is your company looking to prolong the teleworking experience? Here are five tips for making it happen while getting back to your usual pre-pandemic pace.