Helping you move forward
Once mostly deployed in medium and large businesses for their efficiency, unified communications solutions are becoming a key tool for smaller businesses as well. Happy employees and better service for customers: what more can you ask for? You don’t need to have hundreds of lines to manage in order to enjoy the positive effects of […]
Whether it’s to overcome the labour shortage, enhance a digital transformation that accelerated due to the pandemic, or respond to the needs of an aging population, technology lies at the heart of the health system both now and for the foreseeable future.
The past few months have caused a commotion in retail sales in previously unimagined ways. Some businesses have experienced negative repercussions from the pandemic, while others have been able to benefit from the new reality to drive sales. In fact, retail business has experienced slight growth in 2020 in Québec compared to 2019, according to […]
The pandemic led to a boom in the construction industry. This rapid growth brings its fair share of issues, but technology exists to help remedy the situation.
The hotel industry is one of the sectors that has been most weakened by the pandemic. Fortunately, technologies exist that can transform the crisis into an opportunity and put affected businesses back on the path to growth. The collapse of international and cross-border tourism that resulted from the COVID-19 pandemic has done some damage to […]
This article is part of the How to Get Ahead series, an initiative from the team at Videotron Business to help companies improve their performance given recent needs for rapid transformations that require effective, flexible, and profitable solutions. Here we present a few ideas that are both realistic and relevant! Customer service centres, call centres, […]
The bar and restaurant industry has been one of the hardest hit during the pandemic. There is a glimmer of hope on the horizon, however. Starting November 1st, the easing of sanitary measures announced by the government will enable establishments to welcome a greater number of customers. Bar and restaurant owners are nonetheless left to contend with the increasing cost of food and an especially difficult labour shortage. Thankfully, there are some technological solutions to help them rise to the challenge.