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Stratégie

COVID-19: 5 inspiring initiatives for your SME
The COVID-19 crisis seems to have ignited the creativity of several businesses that were fighting—if not struggling—to survive in the last quarter. From a brilliant idea to a new product launch, a completely revamped business model, or a plant automation, innovation comes in various forms. Trends to partake in to take your SME to the next level!
Customer service : the 6 golden rules of communication
Les PME doivent considérer le service à la clientèle comme un point névralgique du développement de leurs affaires. Après tout, le niveau de vos ventes et l’ampleur de votre rentabilité dépendent de votre capacité à satisfaire vos clients. D’où l’importance d’adopter de bonnes pratiques pour communiquer efficacement… et veiller ainsi à la pérennité de votre organisation.
5 tips for making working from home more permanent . . . and more productive
Recent months have accelerated the emergence of remote working all over the world, but the trend had already started a few years ago. Employers considering making this practice a more permanent one have just one concern: ensuring business continuity, even when the work is done from a distance. Or even if another major crisis rocks the planet. Is your company looking to prolong the teleworking experience? Here are five tips for making it happen while getting back to your usual pre-pandemic pace.
4 steps for establishing your business continuity plan
Unexpected events can have serious consequences on your business. The COVID-19 pandemic is one such example. Other potentially catastrophic events include fires, natural disasters, and extended IT system power outages . . . all of which can have major financial repercussions on your company. Protect yourself with a business continuity plan, and be ready for whatever comes your way!
Big Data: 3 tips for maximizing profit
The exploitation of Big Data opens doors onto the consumer world. More than ever before, it’s possible to paint a clear and concise picture of each individual consumer in order to better target their needs.